Privacy Policy

Effective 2025

Overview

GoAsk.Chat provides AI-powered chat experiences across web and desktop. This policy explains what we collect, how we use it, and your choices.

Information We Collect

  • Account details you provide (such as email).
  • Payment status metadata required to enable Pro features. We never store full card numbers.
  • Usage and performance diagnostics to keep latency low.

How We Use Information

  • Operate and improve GoAsk.Chat performance.
  • Provide support and respond to incidents quickly.
  • Manage subscriptions and entitlements.

Data Sharing & Security

We only share data with processors required to deliver the service (e.g., Stripe, Apple). All traffic uses HTTPS in transit and encrypted storage at rest. We never sell personal data.

Your Choices

  • Email chat@goask.chat to request data export or deletion.
  • Use incognito chats when you do not want history saved.
  • Disable optional providers until you provide consent.

Privacy Contact

For privacy questions, contact chat@goask.chat or call +1 (774) 955-0633.